Refunds Policy

Thank you for pre-ordering your event drinks at Elev8 Mobile Bars, a division of Derby Bar Ltd.

Please read this policy carefully.

Pre-order of alcoholic drinks

Valid UK Identification will be required at point of collection as UK law requires any purchase of alcohol to be restricted to those aged 18 and over. Refunds may be given at the manager's discretion should you not be able to prove your age at time of collection or if we believe you are too heavily intoxicated.

We recommend contacting us for assistance if you experience any issues when ordering our products. Refunds cannot be processed after the transaction is complete and you have collected your drinks.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 0800 1182839
By email:

Cards Accepted


Secure Payments

All payments are processed via a secure third party website, WorldPay. Your card details are not stored on our website.

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